VISIT US

204 Anantnath Building, Hanuman Road, Next to Karnataka Bank, Vile Parle East, Mumbai, Maharashtra,400057,India

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

 

Will I receive the same product that I see in the picture?

At VerticalRootInc, Image displayed during shopping are actual Image. So product ship will be exactly same as picture.

Where can I view my sales receipt?

After placing the your order successfully you will be receiving Invoice on your registered mail id.

How can I return an item?

Return Policy:
We accept returns within 7 days of purchase, provided the product is unused, in its original packaging, and accompanied by a receipt or proof of purchase. Shipping charges are non-refundable.

To initiate a return, please contact us to receive a return authorization number. We will provide instructions on how to return the product.

Limitations on Cancellations and Returns:

We reserve the right to refuse or limit cancellations or returns in certain circumstances, including but not limited to:

Customized or personalized products
Products that have been opened or used
Products that have been damaged or altered after delivery
Products that are not returned in their original packaging
Products that are not accompanied by a receipt or proof of purchase
Changes to Cancellation Policy
We reserve the right to modify this cancellation policy at any time without prior notice. We will post the revised cancellation policy on our website, and the revised policy will be effective immediately upon posting. Your continued use of our website after any such modifications constitutes your acceptance of the modified cancellation policy.


Will you restock items indicated as “out of stock?”
Our team constantly works on Item which are out of stock or low on Inventory, so that out customer doesn't face any issues.

How long will it take to receive my order?

The delivery time depends on your location . Typically, orders are processed within 4 business days and delivered within 7 to 8 days for domestic orders.

Do you offer international shipping?

Currently we are not offering any International shipping. For any further details please do write to support@verticalrootinc.com

What if I have a problem with my order or need assistance?

If you have any issues with your order or need assistance, our dedicated customer support team is here to help. You can reach us by visiting the "Contact Us" page on our website and filling out the contact form. Alternatively, you can email us at support@verticalrootinc.com or call our customer support hotline at 9987724436 . We strive to provide prompt and helpful assistance to ensure your shopping experience is enjoyable.

CONTACT US